Privacy Policy

1. Introduction

Welcome to Income Lab ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, incomelab.com.au (the "Website"), and use our services. We are committed to protecting your privacy and ensuring that your personal information is handled in compliance with applicable laws and regulations, including online gambling and sports betting regulations.

2. Business Information

Business Name:

Income Lab

Website:

incomelab.com.au

Legal Entity:

Income Lab

Business Type:

Online arbitrage betting education and software company

Target Audience:

Individuals interested in mathematical arbitrage betting systems and sports betting optimization

3. Information Collection

3.1. Personal Information

We collect personal information that you voluntarily provide to us, which may include:

- Contact Information: Name, email address, physical address, and phone number

- Account Information: Username, password, and other details necessary for account creation and management

- Financial Information: Payment details and transaction history

- Verification Information: Age verification and identity documentation as required by applicable betting regulations

3.2. Non-Personal Information

We collect non-personal information automatically as you interact with our Website. This information may include:

- Device Information: IP address, browser type, operating system, and device identifiers

- Usage Data: Pages visited, time spent on the site, navigation paths, and other analytical data

- Betting Patterns: Anonymous data about arbitrage opportunities identified and system usage

3.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Website and emails. These technologies help us understand user behavior, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.

4. Data Usage

We use the collected information for the following purposes:

4.1. Communication and Education

To send educational materials, newsletters, arbitrage opportunities, and other communications related to our services. We may use your contact information to deliver targeted educational content and promotions.

4.2. Account and Service Management

To create and manage your account, process transactions, provide customer support, and ensure compliance with betting regulations and age restrictions.

4.3. Analytics and Improvements

To analyze user behavior and improve our Website, arbitrage betting software, and educational services.

4.4. Legal Compliance

To comply with legal obligations, including gambling regulations, age verification requirements, and anti-money laundering laws.

5. Legal Bases for Data Processing

We process your personal information based on the following legal grounds:

- Consent: When you provide explicit consent, such as signing up for newsletters or agreeing to cookies

- Contractual Necessity: When processing is necessary for providing our arbitrage betting software and educational services

- Legitimate Interests: When processing is necessary for improving our services and ensuring betting compliance

- Legal Obligations: When processing is required to comply with gambling regulations and other legal requirements

6. Data Sharing and Third-Party Providers

We do not sell your personal information to third parties. We may share your data with:

- Service Providers: Third-party vendors who assist us in operating our Website and services, such as payment processors, email service providers, and analytics companies

- Compliance Partners: Third-party age verification and identity verification services to ensure regulatory compliance

- Legal Requirements: We may disclose your information if required by law or in response to legal requests from gambling authorities or other regulatory bodies

7. Data Security

We implement a comprehensive Security Program to protect your personal information. Our measures include:

- Encryption: Bank-grade encryption for all financial and personal data

- Access Controls: Strict access controls limiting employee access to sensitive betting and financial information

- Incident Response: Procedures to detect and respond to security incidents

- Regular Audits: Periodic security audits to ensure compliance with gambling regulations and data protection standards

8. User Rights

You have the following rights regarding your personal information:

- Access: Request access to your betting history and personal information

- Rectification: Request corrections to any inaccuracies in your personal information

- Erasure: Request the deletion of your account and personal information

- Objection: Object to the processing of your personal information

- Data Portability: Request a copy of your betting history and personal information

To exercise these rights, please contact us at [email protected].au. We will respond within timeframes required by law.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside your residence. We ensure such transfers comply with both data protection and gambling regulations in relevant jurisdictions.

10. Do Not Track Signals

Our Website does not currently respond to "Do Not Track" signals. You can manage tracking preferences through your browser settings.

11. Age Verification and Responsible Gambling

We strictly enforce age verification requirements and do not accept users under the legal gambling age in their jurisdiction. We maintain robust procedures to:

- Verify user age and identity

- Promote responsible gambling practices

- Provide self-exclusion options

- Monitor for signs of problem gambling

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. Material changes will be notified through our Website, and continued use constitutes acceptance.

13. Contact Information

For questions about this Privacy Policy or our data practices:

Email: [email protected].au

14. Regulatory Compliance

Income Lab complies with all applicable gambling regulations and data protection laws. We maintain necessary licenses and registrations as required by law.

15. Responsible Marketing

Our marketing communications focus on the mathematical and educational aspects of arbitrage betting. We do not promote gambling or risky betting behavior.